I submitted a complaint to the Local Government Ombudsman during 2002. Following a secret telephone call with the County Council the Ombudsman refused to investigate my complaint. They refused and continue to refuse to let me see, let alone comment on, the the County Council's response.
This is what Justice Sedley had to say on the matter during R v London Borough of Camden ex parte Paddock (1995)
“The principle that a decision making body should not see relevant to giving those affected the chance to comment on it and if they wish, to contravert it is fundamental to the principle of law (which governs public administration as much as it does adjudication) that to act in good faith and listen fairly to both sides is the duty lying upon everyone who decides anything.”