I received a letter this weekend that suggests that the Ombudsman is now going to investigate my complaint (at long last). Furthermore, they have now given me the information that they have been refusing to give me for the last four years. My earlier postings refer.
If that is the power of a Blog then I recommend it to all.
On the downside, I have had many false promises in the past so I will have to wait and see if my complaint is actually investigated and resolved or if this is just another devious tactic to shut me up.
I will post updates of their progress and also continue to post comments on associated problems.
Watch this space!